Cookies Policy

Surf Accounts Cookie Policy

Consistent with the EU ePrivacy Directive (2002/58/EC as amended by 2009/136/EC) Surf Accounts respect the privacy of all visitors to our website (i.e. our desktop and mobile sites) and our apps. This Cookie Policy outlines our policy concerning the use of cookies, web beacons, SDKs and similar technologies.

We may update our Cookie Policy from time to time to reflect any changes in technology or legislation or our data use policies which may affect the way in which cookies and similar technologies are used by us and how you as a user, can manage them.

What are cookies, web beacons etc?

Cookies, web beacons and similar technologies are small text files placed in your computer, tablet, mobile or other device.  We also use SDKs on our apps which enable us to collect information from your mobile or other device. These technologies may collect your device identifier (IDFA), play data (e.g. how long you spend streaming), app usage, IP address, device location or other information from or in respect of your device.

This can also then be used to recognise when you visit a particular website or app or click on a particular link on Surf Accounts and or when you open emails we send you, or links in them.

Which cookies, web beacons etc. does Surf Accounts use?

The cookies, web beacons and similar technologies that are used in connection with our website and apps can be categorised as follows:

Operationally necessary Cookies

These cookies enable services you have specifically asked for, some examples include:

  • Identifying you as being signed into Surf Accounts and keeping you logged in throughout your visit.
  • These cookies etc. don’t usually contain any personally identifiable information and are typically set by Surf Accounts to provide specific services such as relevant information updates.
  • Performance related

    These cookies, web beacons etc. are used to collect statistical information about visitors to our website, apps and the pages they view, as well as whether you open emails we send you, or links in them. These cookies, web beacons etc. don’t collect information that identifies a visitor by name. We use these cookies to understand which content is popular and helps us to improve our website, apps and marketing communications.

    All information these cookies, web beacons etc. collect is aggregated and anonymous, unless you have signed up to marketing communications or Surf Accounts Sign In.

    We also use Google Analytics which is an analytics service provided by Google Inc. (“Google”). The information stored in the cookie is used for statistical reports on visitor’s website activity. You can find out more information about Google Analytics data privacy https://support.google.com/analytics/answer/6004245. Further information on Google Analytics, including how to opt-out, is also available here  https://tools.google.com/dlpage/gaoptout

    Functional related

    These cookies, web beacons etc. allow the website or app to remember your preferences like region or country, your preferred language, login information, provide enhanced and more personal features.

    Some examples of such features include:

  • Remembering your preferences and settings such as redirect to mobile version of the site when you are browsing with a smart phone.
  • Other examples of services that use these types of cookies include PollDaddy, Pluck, or WordPress.
  • Targeting and advertising related

    These cookies, web beacons etc. are used to deliver advertising that is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

    They are usually placed by advertising networks with our permission. They remember that you have visited a website, page or app; this information is shared with other organisations such as advertisers. In some cases, these ad networks may send you ads on our behalf after you leave our website, social media pages or apps, including if you have started the buying process but didn’t complete the checkout, registration or similar action.  Often targeting or advertising cookies etc. will be linked to site functionality provided by the other organisation.

    Some examples of services that use these types of cookies include Facebook, Linkedin, Twitter, Google AdSense or DoubleClick

    Other third-party cookies

    Some cookies etc. that have been set on our website are not related to Surf Accounts or our partners. When you visit a page with content embedded from, for example, YouTube or Facebook or social media widgets like the Facebook ‘like button’, these service providers may use their own cookies etc.

    We do not control the use of these cookies and cannot access them due to the way that these technologies work, as they can only be accessed by the party who originally set them. You should check the third-party websites for more information about these cookies etc.

    Surf Newsletters / Surf Accounts sign in

    If you have signed up to Surf Newsletters or Surf Accounts cloud software, we may combine information collected through these cookies, web beacons, your device identifier etc. with your Surf Accounts registered account and profile. This is so that we can provide you with more tailored content if you have signed up for Surf Newsletters or, if you’ve signed up for Surf Accounts Cloud Software to provide you with extra benefits like email updates on content relevant to you.

    Managing Cookies

    Your device or browser will have the option to control the collection of data from your device – see your device and browser instructions for more information in this respect.

    Please note, that if you choose to opt-out, you may lose access to the functionality of Surf Accounts, for example – you won’t be able to sign-in to Surf Accounts.

    If you don’t want us to use SDKs, do not install our apps on your devices.

    Please note, if you opt out of retargeted ad cookies, you will still see ads, but they will not be targeted to your interests.
    Here are some links for more information about privacy policies, cookies and details of how to manage or disable them

    Facebook Data Policy – https://www.facebook.com/policy.php
    Optout relevant, targeted, retargeted Facebook ads – https://www.facebook.com/help/568137493302217

    Google (including Youtube) – https://www.google.com/intl/en/policies/
    Optout relevant, targeted, retargeted Google and Youtube ads – https://adssettings.google.com/

    Linkedin Privacy Policy – https://www.linkedin.com/legal/privacy-policy
    Optout relevant, targeted, retargeted linkedin ads – https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences

    Twitter privacy Policy – https://twitter.com/en/privacy
    Optout relevant, targeted, retargeted twitter ads –

    Instagram Data Policy – https://help.instagram.com/519522125107875